Store Name: P.Arbusoff Putters
Business Name: Passion Golf Oy
Business ID (Y-tunnus): 2988020-8
Address: Paloniementie 9 C 30, 70840 Kuopio, Finland
Email: info@premiumputters.fi
Phone: +358 44 573 9989
Website: www.premiumputters.fi
We currently ship to Finland, Sweden, Norway, and Denmark.
Delivery via PostNord to Service Point
Delivery to a PostNord service point of your choice
Estimated shipping time: 1–3 business days
Tracking: Follow your delivery using the PostNord app
Notification: You will receive a notice via the app, SMS, and/or email when your parcel is ready for pick-up
Pick-up requirement: Present the PIN code from the notification when collecting your parcel
Find your nearest PostNord pick-up point
Contact PostNord customer service
Shipping fees may vary based on destination and order value. Shipping costs are displayed at checkout before payment.
Unclaimed packages returned to us will be refunded minus shipping and handling costs.
Paytrail is a secure payment method for both consumers and businesses. You’ll find key details and terms for available payment methods below. Please note that businesses using Paytrail’s service may offer different payment methods. We have a payment institution license granted by the Financial Supervisory Authority. The service is maintained by Paytrail Oyj (business ID 2122839-7) and is part of the Nexi/Nets Group.
The Paytrail payment service forwards your payment to the merchant. If Paytrail Oyj appears on your bank or card statement, we have handled your payment.
The online store acts as the marketer of the products and services and as the supplier of items to the customer. The online store is responsible for the legal requirements and other obligations related to the transaction. If you have a complaint or want return a product/service, you should contact the online store directly where the product/service was ordered.
When an online store uses Paytrail’s payment service, you will find a description of the service on their website usually in their terms and conditions.
Paytrail Oyj is a collecting payment service provider and an authorized Payment Institution working in cooperation with Finnish banks and credit institutions. Paytrail Oyj will be shown as the recipient on your bank or credit card statement. Paytrail Oyj will forward the payment to the merchant. For complaints, please contact the website the payment was made to.
Paytrail Oyj
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7
www.paytrail.com
You can use all Finnish banks via their eBanking or open banking (PSD2) interfaces, including Aktia, Danske Bank, Nordea, Oma Säästöpankki, Osuuspankki, POP Bank, Säästöpankki, S-Pankki, and Ålandsbanken. When we forward your payment to the online business, your bank statement will show Paytrail Oyj /the business’s name as the payment recipient. From the website, you’ll be directed straight to your bank to complete the payment securely.
You can pay online with Visa, Visa Debit, Mastercard, Mastercard Debit and American Express cards. The online store uses international authentication services Verified by Visa, Mastercard SecureCode and American Express SafeKey.
Paytrail Oyj appears as the payee on the card statement and forwards the card payment paid by the consumer directly to the merchant. Card payments are made securely using a secure payment form, and card information is not stored in e-commerce systems.
Mobile payment applications MobilePay and Siirto enable you to pay for online purchases by online bank transfer or card payment by accepting the payment in the application.
Apple Pay is a digital wallet that works on all Apple devices allowing you to pay for purchases using saved card information.
MobilePay
The terms and conditions are available on MobilePay’s website (in Finnish).
MobilePay terms of use
Siirto
Terms and conditions applicable to Siirto payments (in Finnish):
OP’s general terms and conditions for euro payments (.pdf)
Terms of use for Siirto at Nordea (.pdf)
Apple Pay
Terms of use are available on Apple Pay’s website (in Finnish).
Apple Pay terms of use
Google Pay
Google Pay Acceptable Use Policy
Buy now, pay later services through Paytrail are provided by OP and Walley.
When you accept the payment, please read the specific terms for each finance company. By accepting the payment, you are also accepting the terms and conditions of the finance company. Terms and conditions are provided by the finance companies and are only in Finnish.
Walley
Walley general invoice, credit account and installment payment terms (.pdf)
Standard european consumer credit information (.pdf)
Learn more about Walley
Walley B2B
Walley B2B terms
OP Lasku
OP Lasku (invoice) credit terms (.pdf)
OP Lasku (invoice) consumer terms (.pdf)
OP Lasku (invoice) description for the merchant (.pdf)
Learn more: op.fi
OP Tililuotto
OP Tililuotto consumer terms (.pdf)
OP Tililuotto description (.pdf)
Learn more: op.fi
You have the right to cancel your order within 14 days of receiving the product, in accordance with the Finnish Consumer Protection Act.
The item must be unused and in its original packaging
The customer is responsible for return shipping costs
Returns must be communicated in advance via email: info@premiumputters.fi
Include your name, order number, and contact information in the return message
Passion Golf Oy
Paloniementie 9 C 30
70840 Kuopio, Finland
Refunds will be processed within 14 days of receiving the returned item
Refunds will be made using the same payment method used for the original order
We do not accept returns for custom or personalized products unless faulty
